Direct player engagement on every channel, including in-game
Help for your players through live chat, phone, email, web, and social media channels
Live, in-game player assistance, conduct policing, Game Mastering, and arbitration of issues in rule-based situations
Forum and social media moderation. Creation of FAQs & Knowledge Bases relating to updates, patches, or known issues
Tournament Management Services that enhance the experience for both players and spectators
VMC provides the technical expertise your players expect. Our prompt, solution-focused services deliver engaging player support and community management while expanding and monetizing your player base. VMC’s scalable solutions, based on COPC quality standards, leverage multi-channel, multi-lingual support to give you the flexibility to quickly adapt to your support needs, improve customer satisfaction, and ensure a consistent, quality user experience.