Quality That Goes Beyond Bugs

Quality assurance is about more than troubleshooting bugs. Quality means a smooth game experience so all the players know it is a great game. VMC goes way past beta testing and provides true quality assurance.

State-of-the-art Secure Labs

VMC believes in a three -fold approach to ensuring your project is secure, including:

• Physical security 24x7 on site, with electronic key card access for all building and labs, with designated access points and hours of operation.
• Training and auditing of procedures and processes to prohibit telephones, cameras, and electronic recording devices in our labs, as well as forbidding surveillance prohibitive clothing and gear.
• Network security with system security isolated networks and secure VPN access to external networks, in addition to our normal firewalls.

Video Compatibility

We conduct tests on a comprehensive range of video modes, broadcast standards, inputs, screen sizes, display formats, and audio specifications to ensure smooth operation of game hardware and software against worldwide video formats.

Technical Support When You Need It

Even the best players have questions sometimes. At VMC Game Labs, we believe that quick and reliable technical support is the key to a long-lasting relationship with your customers. We're experts at creating and maintaining these relationships and ensuring they get the support they need.

We customize our technical support services to make sure they not only match your customers’ needs but also fit your budget. Our support solutions include:

• E-mail, phone, chat, and fax support
• 24/7/365 availability
• 1-800 or other coverage in North America
• Customer callback in Europe