October 2005 Newsletter

Myths Dispelled, How to Win the Test Game



Ensuring your product has quality testing is what makes the world's best selling games. The results of a quality testing program show both in sales figures and in positive game play experience for customers. Here are three myths, realities, and facts to consider about game QA and Test:
  • Myth: Bugs are part of the experience.

    Fact: Nothing destroys the game experience like a bug, an enemy soldier ghosting through you, having your character's arm stuck in a wall or a full system crash. Long load times and omission of obvious features are disruptive to your game's reputation.

    Reality: Bugs can ruin otherwise great games; for every bug reported post-RTM, 12 to 24 players are lost; QA can positively impact reviews, sales.


  • Myth: Testing is too expensive.

    Fact: Proper testing is cheaper than late-stage fixes. Outsource testing can relieve the burden of recruiting and managing full time in-house testers.

    Reality: VMC helps companies save from 20-40 percent in overall internal QA costs. Proper testing is cheaper than finding a major bug post-release (in lost sales, technical support and updates).


  • Myth: Anyone can test games.

    Fact: In short, your game is only as good as the quality behind it. Gamers will not tolerate a buggy game. They will simply move on to the next title on the shelf and tell two dozen of their friends about it in the process.

    Reality: Playing is not the same as testing and game play alone is not sufficient; it requires a systematic approach and planning to ensure compliance and other levels of testing (functional, technical requirements, game evaluation).
QA and Test Tips:
  • Invest in test - bugs can kill a game and harm your reputation.
  • Testing is inexpensive compared to bugs discovered after release.
  • Game testing is a skill requiring high talent and technical expertise.
For more information on game testing, visit our VMC Game Labs.


New to VMC
Introducing Andreas Braendle, VMC's new managing director of IT Services and Solutions. Andreas brings more than 15 years of experience in IS/IT management in the Financial sector. Click here to check out our latest news.

Case File: Editorial Services
Managing editorial services for a leading online game website is not something you can handle everyday. But VMC's Technical Communications team serves customers with creative editorial, news and content that makes a difference in maintaining good customer communications. Read more.

VMC in the News
This week, VMC marks an important milestone with a new Toronto customer contact and support center, furthering our commitment to providing businesses with exceptional technical support services. Our team of high-quality support engineers and technicians are now in place to offer technical support and helpdesk services to U.S., Canadian and international companies. For information on how we can support your company, contact sales@vmc.com.

Take the VMC Challenge
Saying we're flexible and scalable isn't just a tagline, it's what our customers value most. If you are in a pinch and have a technology challenge, we'll help you find a solution. Call us today at 877.393.8622.

Welcome to Compass, VMC's newsletter. Compass will spotlight the people and innovations that drive our technology solutions.

We welcome feedback on articles and features in this newsletter, please email us at feedback@vmc.com
Home Company Industry Solutions Services News Contact